Owner FAQs

We follow local and state laws regarding Housing Choice Vouchers. Unless your municipality requires participation, you are not obligated to accept Section 8 tenants; we can guide you on local regulations and help integrate voucher holders when it aligns with your goals.

Yes. We are a licensed property management company that operates under industry standards and local regulations to protect your investment and ensure professional service.

Yes. We provide a dedicated emergency contact for urgent issues outside normal business hours. Routine questions and non-urgent matters are handled during regular office hours to keep communication clear and efficient.

Yes. We offer direct deposit for owner disbursements so rental income is transferred securely and on a predictable schedule.

Yes. We prepare the lease and present it to you for review and approval. As the property owner, you sign the lease agreement before it's executed with the tenant. We handle the day-to-day coordination and tenant signing to keep the process smooth.

Yes. Whether you're buying an investment property, selling a home we manage, or growing your portfolio, real estate transactions are handled through our sister brokerage, Kennedy Homes of the Carolinas. If you're already working with an agent, we respect that relationship.

Owner disbursements are issued on a regular schedule after rent is collected and expenses are accounted for. We typically use direct deposit for speed, with paper checks available if you prefer.

We provide multiple payment options—including online payments—and enforce lease terms consistently. Late payments are managed with transparent policies designed to protect your cash flow while treating tenants fairly.

We typically use one-year leases as a standard, but lease terms are flexible based on market conditions and your preferences. When your existing tenant renews their lease, no procurement fee applies — your monthly management fee continues as usual.

Security deposits follow local laws and market norms. The specific amount is set based on rent level, tenant screening results, and applicable legal limits to protect your property and remain competitive.

We can begin as soon as management agreements are signed. Once we onboard, we schedule professional photography first, then move quickly to prepare, list, and market the property. Since professional photos are required before any listing goes live, we prioritize that step early in the process.

We manage single-family homes, multi-family units, condos, apartments, and select commercial properties. Our processes are built to protect investment value across portfolio types..

Owners receive regular financial statements detailing rent collection, expenses, and maintenance activity. We provide monthly owner statements and can deliver customized reports on request.

Security deposits are held in a separate account in accordance with local regulations and best practices. Handling varies by jurisdiction, and we follow the legal requirements to ensure proper stewardship.